TERMS AND CONDITIONS

  • 1. Non-refundable vacation package promotion, 100% transferable (a transfer fee as well as terms and conditions apply).
  • 2. Participants must be 28 years or older.
  • 3. All married travelers must travel with their spouse.
  • 4. Primary destination must be used within 18 months from purchase date and must be booked within the first 12 months.
  • 5. A booking processing fee in the amount of $79 USD or $89 USD depending on your vacation package promotion type will be collected at the time of booking your main destination.
  • 6. Bonus destinations are valid for 18 months after your primary destination has been used and must be booked within 12 months. For vacation package promotions with multiple destinations, there's a 6 months gap requirement to travel between destinations. Not all vacation promotions include bonus destinations. To see if your vacation promotion include a bonus destination(s) please refer to your vacation package description.
  • 7. Bonus destinations will be provided upon check in at the main destination.
  • 8. All bonus destinations are free of cost and are considered part of the vacation package, however; they do not include reservation fees, taxes, and/or gratuities, which must be covered during your reservation process for each of the bonus destinations.
  • 9: This vacation package promotion cannot be combined or used with any other certificate or vacation package promotions since group travel is not allowed. A group is considered to be 2 or more vacation package or certificate holders (family or friends) traveling together or meeting at the same resort during the same vacation period.
  • 10. Group travel invalidates the promotional rate offered with this vacation package promotion. If group travel is discovered prior to your arrival at the hotel, your reservation will be canceled. If group travel is discovered after your arrival at the hotel, you will be charged the rack rate for the accommodations provided.
  • 11. In order to be able to check in at the hotel, a valid major credit card under your name as well as a picture ID (passport or driver license) must be provided.
  • 12. This vacation package promotion has been subsidized by our member's resorts and requires a private viewing at the host resort (approx. 90-120 mins) which will familiarize you with all of the amenities available to you during your vacation as well as your options for participation in one of the vacation ownership plans. Should you fail to be in compliance with any term or condition of your vacation package, your reservation may be subject to cancellation and/or you will be automatically charged a minimum of $299 USD per room if your reservation is at one of our hotels in Cancun, or $399 USD per room if your reservation is at one of our hotels at the Riviera Maya. All traveling guests must attend the presentation.
  • 13. This vacation package promotion does not included airline tickets, hotel-airport transportation, laundry services, telephone calls made from you room, reservation/booking fees, or any other applicable taxes.
  • 14. The fulfiller of this vacation promotion does not offer airline tickets. Flight rates quoted or airline tickets sold by any salesperson or representative before, during, or after the vacation purchase will not be honored.
  • 15. The fulfiller of this vacation promotion assumes no responsibility for any verbal statements or written agreements made between the customer and any vacation package distributor or sales representative other than those stated on this Purchase Letter.
  • 16. Vacation package promotion valid for one-time use only. Additional packages are not to be used subsequently by customers who have already traveled with one of our vacation promotions, however; they are 100% transferable to another party considering the terms and conditions are met.
  • 17. The rate offered on this promotion is being partially subsidized by our Vacation Club and only applies for one vacation package promotion only. In the event that you purchase a second vacation package promotion, an additional of $299 USD fee will be applied on top of the package's promotional rate.
  • 18. All taxes are included in your room rate except the Environmental Sanitation Tax that the City government recently implemented and that will be collected in its entirety at the Front Desk of the hotel upon check out. The tax not included in your room rate is $28.18 Mexican Pesos per room per night.